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mygov.scot is a Scottish Government public sector information website. The site has been created to provide a single point of access to central government services in a way that is “easy to find and simple to use.”. [1]
The Scottish Government (Scottish Gaelic: Riaghaltas na h-Alba, pronounced [ˈrˠiə.əl̪ˠt̪əs nə ˈhal̪ˠapə]) is the executive arm of the devolved government of Scotland. [2] It was formed in 1999 as the Scottish Executive following the 1997 referendum on Scottish devolution. [3]
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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