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Service tools can provide broad ranges of capabilities. Regarding diagnosis, a proposed taxonomy of service tools is as follows: Level 1: Service tool that indicates if a product is functional or not functional. Describing computer servers, the states are often referred to as ‘up’ or ‘down’. This is a binary value.
A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware , installing and updating software packages, and creating and maintaining computer networks .
Many organizations staff offer jobs related to system administration. In a larger company, these may all be separate positions within a computer support or Information Services (IS) department. In a smaller group they may be shared by a few sysadmins, or even a single person.
In this usage, "human computer" refers to activities of humans in the context of human-based computation (HBC). This use of "human computer" is debatable for the following reason: HBC is a computational technique where a machine outsources certain parts of a task to humans to perform, which are not necessarily algorithmic.
A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...
A user is a person who utilizes a computer or network service. A user often has a user account and is identified to the system by a username (or user name). [a] Some software products provide services to other systems and have no direct end users.
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PaaS—Platform as a Service; PAM—Privileged Access Management; PAN—Personal Area Network; PAP—Password Authentication Protocol; PARC—Palo Alto Research Center; PATA—Parallel ATA; PBS—Portable Batch System; PC—Personal Computer; PCB—Printed Circuit Board; PCB—Process Control Block; PC DOS—Personal Computer Disc Operating System