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  2. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers

  3. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

  4. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  5. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    Respondents are screened to ensure inclusion of actual customers of a wide range of business-to-consumer products and services, including durable goods, services, non-durable goods, local government services, federal government services, and so forth. Customer satisfaction (ACSI) scores are released monthly throughout each calendar year.

  6. FCC warns of 50-state scam by fraudsters posing as mortgage ...

    www.aol.com/fcc-warns-50-state-scam-221235739.html

    Homeowners across the U.S. are being targeted in a sophisticated scam in which callers pose as mortgage lenders to defraud people out of hundreds of thousands of dollars, the Federal ...

  7. Reports: Jon Rahm's LIV team signing Rory McIlroy protege - AOL

    www.aol.com/reports-jon-rahms-liv-team-183427762...

    LIV Golf has yet to announce a marquee new signing a month out from its 2025 season opener, but the league is set to make a splash with the addition of a Rory McIlroy protege.

  8. Ombudsmen in the United States - Wikipedia

    en.wikipedia.org/wiki/Ombudsmen_in_the_United_States

    In 1979 the Taxpayer Ombudsman Office was created within the Internal Revenue Service to act as an ombudsman for the taxpayer. [2] Renamed in 1996 as the Office of the Taxpayer Advocate, this office has a unique role with the Treasury Department as having the responsibility to submit annual reports to Congress without any prior review or comment from the IRS Commissioner, the Secretary of the ...

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