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Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
Users who have automatic updates enabled on their device will be updated automatically to the new AOL app experience. Turn automatic updates on. On your device, tap Settings. Scroll down | Tap App Store. Tap the slider next to App Updates. - If the slider is grayed out, check to see if your device has lower power mode turned on.
December 13, 2016 at 5:58 PM Important: Update Your AOL App If you have not recently updated the AOL App on your device, you may stop receiving notifications for new emails.
If you're experiencing issues syncing your AOL account with older third-party mail apps like Kindle Fire's default mail app or the Mac OS mail app: •Update the operating system for your device. For instructions, see your device manufacturer. • Delete and re-add your AOL Mail account in your device's mail app.
The latest version of mobile AOL Mail supports the following mobile web browser versions and higher. If you're using an older version of a supported browser or an unsupported browser, you will get the basic mail experience. Update your browser app or operating system to get the latest version of your browser. • iOS Safari 12 • iOS Firefox 17
With the app version of AOL Mail, you'll be able to add accounts, send mail, organize your mailbox, and more on either Android or iOS. Use AOL Mail on an iOS device If you want to use the email app that comes with your iOS device, just add your AOL Mail account through your device's settings .
4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different web browser. 9. Update your device's operating system to the latest version. 10.