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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  3. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    When your AOL Desktop Gold is ready for an update, we'll push it through to you automatically. All you'll need to do is close and reopen your AOL Desktop Gold every couple of days to ensure you're using the most updated version. Once you reopen AOL Desktop Gold you'll be using the newest version available to you.

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  6. Cancel or reactivate your AOL account

    help.aol.com/articles/account-management-cancel...

    Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.

  7. Access old mail and address book contacts with an inactive ...

    help.aol.com/articles/what-happens-to-my-email...

    1. Visit https://mail.aol.com. 2. Sign in with your username and password. 3. Click Contacts to see your Address Book.

  8. Reactivate your AOL, CompuServe, or Netscape account

    help.aol.com/articles/reactivate-your-aol...

    We’d be happy to welcome you back! We have everything you need from email, to identity protection, to computer security and more. Take control of your digital life by contacting our customer service team.

  9. Browser - AOL Help

    help.aol.com/products/browser

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

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