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2. Securus Technologies - Wikipedia

   en.wikipedia.org/wiki/Securus_Technologies

   Securus Technologies is a technology communications firm serving prisons across the United States. [ 1 ] [ 2 ] The company is a subsidiary of Aventiv Technologies. In the past, the company has faced criticism over phone call pricing, data security, monopoly [ 3 ] and product innovation.

3. Customer Service Job Description - AOL

   www.aol.com/news/2010-10-15-customer-service-job...

   Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

4. Inmate telephone system - Wikipedia

   en.wikipedia.org/wiki/Inmate_telephone_system

   In order to use an inmate telephone service, inmates must register and provide a list of names and numbers for the people they intend to communicate with. [5] Call limitations vary depending on the prison's house rule, but calls are typically limited to 15 minutes each, and inmates must wait thirty minutes before being allowed to make another call. [6]

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support is an effective strategy that ensures that the customer's needs have been attended to. Customer support helps ensure that the products and services that have been provided to the customer meet their expectations. Given an effective and efficient customer support experience, customers tend to be loyal to the organization, which ...

6. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   The queue manager is responsible for the issue queues, which can be set up in various ways depending on the help desk size or structure. Typically, large help desks have several teams that are experienced in working on different issues. The queue manager will assign an issue to one of the specialized teams based on the type of issue raised.

7. Communications manager - Wikipedia

   en.wikipedia.org/wiki/Communications_manager

   A communications manager, sometimes called public relations manager or pr manager, is a person entrusted with the management (planning, implementation and controlling) of strategic, goal-oriented communication processes between organizations (companies, associations, authorities, NGOs, etc.) and their respective stakeholders.