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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Amazon Lex is a service for building conversational interfaces into any application using voice and text. [1] It powers the Amazon Alexa virtual assistant.In April 2017, the platform was released to the developer community, and suggested that it could be used for conversational interfaces (chatbots or otherwise) including Web, mobile apps, robots, toys, drones, and more.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Google Assistant running on a Pixel XL smartphone. A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to ...
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The Amazon Web Services blog is launched, with a first blog post by Jeff Barr. [9][10] At the time, the name Amazon Web Services refers to a collection of APIs and tools to access the Amazon.com catalog, rather than the Infrastructure as a Service it would eventually become. [10][11][12][13] 2005. Prelude. A private precursor to AWS launches ...