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  2. Quality costs - Wikipedia

    en.wikipedia.org/wiki/Quality_costs

    In process improvement efforts, quality costs tite or cost of quality (sometimes abbreviated CoQ or COQ [1]) is a means to quantify the total cost of quality-related efforts and deficiencies. It was first described by Armand V. Feigenbaum in a 1956 Harvard Business Review article.

  3. Cost of poor quality - Wikipedia

    en.wikipedia.org/wiki/Cost_of_poor_quality

    Cost of poor quality (COPQ) or poor quality costs (PQC) or cost of nonquality, are costs that would disappear if systems, processes, and products were perfect. COPQ was popularized by IBM quality expert H. James Harrington in his 1987 book Poor-Quality Cost. [1] COPQ is a refinement of the concept of quality costs.

  4. Zero Defects - Wikipedia

    en.wikipedia.org/wiki/Zero_Defects

    Zero Defects is a management tool aimed at the reduction of defects through prevention. It is directed at motivating people to prevent mistakes by developing a constant, conscious desire to do their job right the first time." [2]: vii — Zero Defects: A New Dimension in Quality Assurance

  5. Failure analysis - Wikipedia

    en.wikipedia.org/wiki/Failure_analysis

    Failure analysis is the process of collecting and analyzing data to determine the cause of a failure, often with the goal of determining corrective actions or liability. According to Bloch and Geitner, ”machinery failures reveal a reaction chain of cause and effect… usually a deficiency commonly referred to as the symptom…”. [ 1 ]

  6. Root cause analysis - Wikipedia

    en.wikipedia.org/wiki/Root_cause_analysis

    In science and engineering, root cause analysis (RCA) is a method of problem solving used for identifying the root causes of faults or problems. [1] It is widely used in IT operations, manufacturing, telecommunications, industrial process control, accident analysis (e.g., in aviation, [2] rail transport, or nuclear plants), medical diagnosis, the healthcare industry (e.g., for epidemiology ...

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  8. Design review based on failure mode - Wikipedia

    en.wikipedia.org/wiki/Design_review_based_on...

    DRBFM is implemented based on novelty of change at any level of the product (design, process, supplier, etc.). The intent of the DRBFM is to make these changes visible by discussing them at length, as well as every possible concern for failure that may potentially occur - anything that impacts quality, cost, or delivery.

  9. Metallurgical failure analysis - Wikipedia

    en.wikipedia.org/wiki/Metallurgical_failure_analysis

    Metallurgical failure analysis is the process to determine the mechanism that has caused a metal component to fail.It can identify the cause of failure, providing insight into the root cause and potential solutions to prevent similar failures in the future, as well as culpability, which is important in legal cases. [1]