Search results
Results from the WOW.Com Content Network
An IT service catalog is a subset of an enterprise service catalog and is defined by ITIL, by the book Service Design, to be an exhaustive list of IT-only services that an organization provides or offers to its employees or customers. The catalog is the only part of the Service Portfolio that is published to customers and is used to support the ...
Luddy was the only employee until mid-2005 [5] when US$2.5 million in venture financing from JMI Equity allowed Glidesoft to hire five additional people. [5] In 2006, the company changed its name to Service-Now.com. [6] In 2007, ServiceNow reported an annual revenue of US$13 million and opened its first Silicon Valley office, in San Jose.
Some examples include: Petrobras works with ServiceNow, connecting data across more than 6,000 applications and catalog items, processing over 250,000 requests monthly to improve decision-making ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Peregrine Systems was founded in 1981 in Irvine, California.The founders and employees were Chris Cole, Gary Story, Ed Beck, Kevin Keyes and Richard Diederich. They started selling Peregrine Network Management System (PNMS) on a Series One computer while developing an MVS version.
A shared service is an accountable entity within a multi-unit organization tasked with supplying the business unit, respective divisions and departments with specialized services (finance, HR transactions, IT services, facilities, logistics, sales transactions) on the basis of a service level agreement (SLA) with a costs charge out on basis of some type and system of transfer price.
Kyndryl Holdings, Inc. is an American multinational information technology infrastructure services provider, [4] [5] [6] headquartered in New York City [7] and created from the spin-off of IBM's infrastructure services business in 2021.
Image source: The Motley Fool. Microsoft (NASDAQ: MSFT) Q2 2025 Earnings Call Jan 29, 2025, 5:30 p.m. ET. Contents: Prepared Remarks. Questions and Answers. Call ...