Search results
Results from the WOW.Com Content Network
In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.
A high-level overview of the Linux kernel's system call interface, which handles communication between its various components and the userspace. In computing, a system call (commonly abbreviated to syscall) is the programmatic way in which a computer program requests a service from the operating system [a] on which it is executed.
In computer science, message passing is a technique for invoking behavior (i.e., running a program) on a computer.The invoking program sends a message to a process (which may be an actor or object) and relies on that process and its supporting infrastructure to then select and run some appropriate code.
In computer programming, the term hooking covers a range of techniques used to alter or augment the behaviour of an operating system, of applications, or of other software components by intercepting function calls or messages or events passed between software components.
How an application should make system calls to the operating system, and if the ABI specifies direct system calls rather than procedure calls to system call stubs, the system call numbers; In the case of a complete operating system ABI, the binary format of object files, program libraries, etc.
Extended information derived from one of the above. For example, the CTI system looking up in a database an order the caller just entered in an IVR, and displaying that order's information to the agent. For outbound calls, the data displayed typically contains information that was sent to the outbound dialer as part of the customer call record.
The calling convention of the System V AMD64 ABI is followed on Solaris, Linux, FreeBSD, macOS, [26] and is the de facto standard among Unix and Unix-like operating systems. The OpenVMS Calling Standard on x86-64 is based on the System V ABI with some extensions needed for backwards compatibility. [ 27 ]
TAPI allows applications to control telephony functions between a computer and telephone network for data, fax, and voice calls. It includes basic functions, such as dialing, answering, and hanging up a call. It also supports supplementary functions, such as hold, transfer, conference, and call park found in PBX, ISDN, and other telephone systems.