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Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider. [1] [2] Functions include the ability to:
Datto builds hardware and software for both data backup and recovery purposes. [3] [5] Datto RMM is a cloud-based remote monitoring and management platform that allows managed services providers to manage IT infrastructure with automation tools like networking monitoring, patch management, remote control and mass script deployment. [6]
The software is self-hosted providing users the ability to control the flow of data behind their own firewall and security implementations. ConnectWise Control uses 256-bit AES encryption to package and ship data, supports two factor authentication, has server level video auditing, and granular role-based security.
Level Platforms was a provider of remote monitoring and management (RMM) software products and services for managed services providers (MSPs), IT service providers and valued added resellers (VARs) that provide IT support services for small and medium size businesses (SMBs) and branch offices.
MSP360 RMM is a feature-rich solution that embraces a lot of features like performance monitoring, windows patch management, software deployment, reporting, alerting, PowerShell scripting, antivirus management and remote access. MSP360™ RMM supports Windows 7, 8.1, 10, 11, and Windows Server 2012 R2 up to 2019.
SolarWinds Corporation is an American company that develops software for businesses to help manage their networks, systems, and information technology infrastructure. It is headquartered in Austin, Texas, with sales and product development offices in a number of locations in the United States and several other countries. [3]
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Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management.
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