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When a customer decides to use toll-free service, they assign a Responsible Organization (RespOrg) to own and maintain that number. The RespOrg can be either the IXC that is going to deliver the majority of the toll-free services or an independent RespOrg. [6] When a toll-free number is dialed, each digit is analyzed and processed by the LEC.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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For service provided by cellular and VoIP carriers where the customer does not have a choice of local toll or long-distance carriers, all calls may be handled the same way. In North America, all areas formerly using 113 have been converted to using 411, and 11x is now reserved for vertical service codes. Outside North America, "11x" numbers are ...
If the Service Management System were a central registry that controlled routing on all toll-free and other telephone numbers, the RespOrgs would be its registrars. Many RespOrgs are telephone companies or long-distance carriers; a toll-free number provided by a carrier is bundled with RespOrg service adequate to send all calls through that one ...
FedEx is best known for its air delivery service, FedEx Express, which pioneered overnight delivery as its flagship service. Over the years, the company has expanded its operations to include FedEx Ground , FedEx Office (formerly Kinko's ), FedEx Supply Chain , FedEx Freight, and several other services through a network of subsidiaries.
411 — local telephone directory service; some telephone companies provide national directory assistance. 511 — traffic, road, and tourist information; 611 — telephone line repair service (formerly 4104), wireless operator customer service (formerly 811) 711 — relay service for customers with hearing or speech disabilities
A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code. The specific service access varies by country.