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Hang Seng Bank operates a network of around 260 service outlets in Hong Kong. [2] Hang Seng Bank is the only local bank to offer extensive branch services along Mass Transit Railway (MTR) stations to better serve its customers. [7] Hang Seng Bank established its wholly owned subsidiary, Hang Seng Bank (China) Limited, in 2007. [3]
HSBC has a dual [14] primary listing on the Hong Kong Stock Exchange and London Stock Exchange and is a constituent of the Hang Seng Index and the FTSE 100 Index. It has secondary listings on the New York Stock Exchange , and the Bermuda Stock Exchange .
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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