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Mattermost is an open-source, self-hostable online chat service with file sharing, search, and third party application integrations. It is designed as an internal chat for organisations and companies, and mostly markets itself as an open-source alternative to Slack [ 6 ] [ 7 ] and Microsoft Teams .
The technology was initially developed by Goldman Sachs as an internal messaging system called Live Current. [1] In October 2014, Goldman Sachs and 14 other financial institutions invested $66 million to establish Symphony Communication Services LLC [2] and acquire Perzo, Inc., [3] a secure communication application known for its end-to-end encryption messaging.
Examples of such messaging services include: Skype, Facebook Messenger, Google Hangouts (subsequently Google Chat), Telegram, ICQ, Element, Slack, Discord, etc. Users have more options as usernames or email addresses can be used as user identifiers, besides phone numbers. Unlike the phone-based model, user accounts on a multi-device model are ...
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According to Microsoft, persistent chat rooms should be considered for the following use cases: “Coordinate events, create ask-the-expert and Q&A forums, Brainstorm, create a bulletin-board environment for evolving topics, collect feedback from colleagues and test new features, and share information among employees across different working hours and locations.” [9] Before the introduction ...
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