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A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
In 2005, accounting for 2.4% of the country's GDP, the Philippines acquired over 3% of the global BPO market. A year after, with ePLDT Ventus leading in the BPO industry, domestic economy increased by 5.4% and 11,000 more people were employed. In 2010, the Philippines was then declared the world's BPO capital.
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In 2006, Infosys bought out Citibank's share at a price of ₹592 per share, Citibank having invested at ₹0.20 per share. [4] It opened its first international office in Brno, Czech Republic in 2004 to support its European clients. In 2006, its employee strength reached 10,000 and its name was changed from Progeon Limited to Infosys BPO Limited.
Name Language Type Area reporting covers ABS-CBN News: English/Filipino: Daily: National Bulatlat [5]: English: Daily: National Cebu Daily News (CDN Digital) English
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Voice of the Free (VF) is a philanthropic NGO in the Philippines established in 1991. VF works for the welfare of marginalized migrants, especially those working in the invisible and informal sectors. The organization targets issues of domestic work, child labor, and human trafficking, especially of women and children. [1]
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