Ads
related to: ticketing tools used in companies name
Search results
Results from the WOW.Com Content Network
Jira includes tools allowing migration from competitor Bugzilla. [10] Jira is offered in three packages: [11] Jira Software includes the base software, including agile project management features (previously a separate product: Jira Agile). Jira Service Management is intended for use by IT operations or business service desks.
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions. Since 2001, Tessitura has been developed and maintained by the nonprofit company Tessitura Network, which was founded by 7 major arts organizations in the United States.
ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
The company then reemerged in 2007. [4] In 2012, Lo-Q PLC acquired the Lake Mary, Florida-based company, Accesso LLC, for US$22 million. [5] [6] At the time, Lo-Q focused on developing ride-reservation systems for theme parks, while accesso focused on online and mobile ticket sales software and the management of online ticket stores. [5]
Ads
related to: ticketing tools used in companies name