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Securus Technologies is a technology communications firm serving prisons across the United States. [ 1 ] [ 2 ] The company is a subsidiary of Aventiv Technologies. In the past, the company has faced criticism over phone call pricing, data security, monopoly [ 3 ] and product innovation.
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Jails and prisons tend to choose their providers based on which company will be able to pay said facility the most revenue in kickbacks. [10] In the United States, the inmate telephone market is dominated by two providers, Global Tel Link (GTL) and Securus Technologies, with Global Tel-Link controlling approximately 50% of the market and Securus with 20%. [2]
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Global Tel Link (GTL), formerly known as Global Telcoin, Inc. and Global Tel*Link Corporation, is a Reston, Virginia–based telecommunications company, founded in 1989, that provides Inmate Calling Service (ICS) through "integrated information technology solutions" for correctional facilities [1] [2] which includes inmates payment and deposit, facility management, and "visitation solutions". [2]
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