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The subject matter of system administration includes computer systems and the ways people use them in an organization. This entails a knowledge of operating systems and applications , as well as hardware and software troubleshooting , but also knowledge of the purposes for which people in the organization use the computers.
In particular, Ethernet operations, administration and maintenance (EOAM) is the protocol for installing, monitoring and troubleshooting Ethernet metropolitan area network (MANs) and Ethernet WANs. The OAM features covered by this protocol are discovery, link monitoring, remote fault detection and remote loopback .
Many of these systems utilize Infrastructure as Code to define and maintain configuration. [15] The Promise theory of configuration maintenance was developed by Mark Burgess, [16] [17] [18] with a practical implementation on present day computer systems in the software CFEngine able to perform real time repair as well as preventive maintenance.
[6] [7] The efficiencies of having this type of integrated and automated management environment allows enterprises to get their applications up and running faster, with simpler manageability and maintenance, and enables IT to adjust IT resources (such as servers, storage and networking) quicker to meet unpredictable business demand. [8] [9]
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
Systems management refers to enterprise-wide administration of distributed systems including (and commonly in practice) computer systems. [citation needed] Systems management is strongly influenced by network management initiatives in telecommunications. The application performance management (APM) technologies are now a subset of Systems ...
S. SAF-TE; SAGE-AU; Sar (Unix) Scalyr; ScienceLogic; SCSI Enclosure Services; Sensorsd; Service pack; Simple Network Management Protocol; Software deployment ...
Systems engineering uses a host of tools that include modeling and simulation, requirements analysis, and scheduling to manage complexity. Systems engineering is an interdisciplinary field of engineering and engineering management that focuses on how to design, integrate, and manage complex systems over their life cycles.