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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
An inbound call centre is operated by a company to administer incoming product or service support or information inquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing , for solicitation of charitable or political donations , debt collection , market research , emergency notifications, and ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
In 2013, national mobile operators Airtel and Citycell outsourced their call centers to local companies. [1] Bangladesh Telecommunication Regulatory Commission (BTRC) eased the licensing process for call centers in 2013. [1] A call center "village" was planned in 2009. [2] As of 2013, around 70 call centers were in operation in Bangladesh. [1]
Hospitality industry in Bangladesh (1 C) P. ... Service companies of Bangladesh (1 C) T. Tourism in Bangladesh (14 C, 11 P) Transport in Bangladesh (12 C, 6 P)
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[1] [2] It is the oldest company in Bangladesh, founded in 1820, [3] and owned by the Ispahani family. The group owns Bangladesh's leading tea company, as well as other food brands in the country. It also has interests in real estate, textiles, agriculture, shipping, jute, packaging and hospitality. [4] [5]
The hospitality industry is a broad category of fields within the service industry that includes lodging, food and beverage services, event planning, theme parks, travel agency, tourism, hotels, restaurants, nightclubs, and bars.