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The Volkswagen XL1, with potential mileage as high as 261 mpg ‑US (0.9 L/100 km), is the most fuel-efficient car in the world.. In 1974 Volkswagen paid a $120,000 fine to settle a complaint filed by the Environmental Protection Agency over the use of so-called "defeat devices" that disabled certain pollution-control systems.
Volkswagen sets up an online based service on which customers can check if their car is affected based on the vehicle identification number: 8 October 2015: Volkswagen US CEO Michael Horn testifies before US Congress: 3 November 2015: Volkswagen's investigation finds that CO 2 emissions and fuel consumption figures are also affected by ...
Despite its bad reception, the car still sold well in Europe and especially the UK market, mostly due to its competitive pricing, which was the only real advantage it had over acclaimed rivals including the Citroen ZX, Rover 200 Series, Vauxhall/Opel Astra and MK3 Volkswagen Golf. In 2015, Driving.co.uk put it in its list of the 10 "worst ...
Volkswagen (VW; German pronunciation: [ˈfɔlksˌvaːɡn̩] ⓘ) [Note 1] is a German automobile manufacturer based in Wolfsburg, Lower Saxony, Germany.Established in 1937 by The German Labour Front, it was revitalized into the global brand it is today after World War II by British Army officer Ivan Hirst.
The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...
In January 2017, VW pleaded guilty to the emissions scandal and agreed to pay US$4.3 billion in penalties. As of January 2019, 13 VW employees have been indicted, including former CEO Martin Winterkorn. In addition, two former executives (Oliver Schmidt and James Robert Liang) have pleaded guilty in US court and sentenced to prison terms. [10] [11]
A super-complaint, as defined in section 11(1) of the UK's Enterprise Act 2002, is a complaint submitted by a designated consumer body stating that "any feature, or combination of features, of a market in the UK for goods or services is or appears to be significantly harming the interests of consumers". [2]
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...