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The Financial Consumer Agency of Canada (French: Agence de la consommation en matière financière du Canada, FCAC) is an agency of the Government of Canada that enforces consumer protection legislation, regulations and industry commitments by federally regulated financial entities. It also provides programs and information to help consumers ...
The Office of Consumer Affairs ( OCA; French: Bureau de la consommation) is a Government of Canada agency under Innovation, Science and Economic Development Canada, which is responsible for consumer protection and promotion. The OCA is mandated "to these responsibilities by building trust in the marketplace so that consumers can both protect ...
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices to gain an advantage over competitors or to ...
Formerly the Environmental Protection Review Canada, the EPTC is an independent, quasi-judicial tribunal that carries out review hearings of AMPs and Compliance Orders issued by Environment and Climate Change Canada . Federal Public Sector Labour Relations and Employment Board [7] labour relations, public sector.
Most recently in 2021, the CCTS accepted approximately 17,000 complaints from Canadians in regards to their Internet, phone, and TV services. Bell represented 20% of all complaints, an eight percent decrease from the year prior. Rogers was in second with 13.9%, Fido in third with 10% and TELUS in fourth with 7% of all complaints.
Status: In force. The Consumer Protection Act ( French: Loi sur la protection du consommateur) is a Quebec law which gives protections to consumers in dealing with merchants and businesses. It requires merchants to deal honestly in all matters of advertising, and in fair contracts.
The Ministry of Public and Business Service Delivery ( MPBSD; formerly the Ministry of Government and Consumer Services) is a ministry of the Government of Ontario. It is responsible for ServiceOntario, which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents to Ontario ...
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687. Do you have a complaint regarding a telecom or residential TV service that we haven't been able to resolve? The independent Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you free of charge.