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Need assistance? Contact a customer service representative via chat, phone call, or email us at customerservice@kroger.com.
Official Customer Help Center. Find information to contact us or other answers to frequently asked questions related to online orders, account troubleshooting, digital coupons and more.
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Mon - Fri, 7am - Midnight, EST Sat - Sun, 7am - 9:30pm, EST. Need a specific number? See the list below. Department Description Phone Number. My Prescriptions Questions about My Prescriptions services 1-855-489-2502. Gift Cards Gift card balance or order status inquiries 1-800-576-4377. Floral Questions about an online floral order 1-866-520-0356.
Our customer contact centers are ready to take your questions and comments regarding our privacy practices. You can reach us by telephone at 1-800-KROGERS (1-800-576-4377) or via email at KrogerPrivacyOffice@kroger.com.
Our customer contact centers are ready to take your questions and comments regarding our privacy practices. You can reach us by telephone at 1-800-KROGERS (1-800-576-4377) or via email at KrogerPrivacyOffice@kroger.com.
For a refund, you can connect with a live chat representative by going to our Contact Us page and selecting the Live Chat option, or by calling 1-800-KROGERS. How do I request a refund or replacement for an item from my pick-up order?
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Haven't found what you're looking for? Visit our Help Center for additional assistance. If you would like to speak with us directly, or if this is urgent, please call us at: 800–576–4377 (1-800-KRO-GERS)
Let’s talk! We’re here to help. To let us know about an issue related to a specific order, you can—. Call 1-888-246-7822. Select Get help at the bottom of any article in the Help Center. Select Connect with Instacart at the bottom of the Help Center homepage. Select an issue/question under the order, Payments, charges & promos, or Instacart+.