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If you’re having issues with your controller, often the first troubleshooting step is to reset your controller. Turn off and unplug your PlayStation®4 console. Disconnect the DUALSHOCK®4 wireless controller from the official USB cable.
My PS4 has a message Cannot start the PS4, connect the Duelshock 4 using the USB cable and then press the PS button. However when we tried that with a few cables the controller glows yellow once then goes off and the PS button does nothing.
If your DUALSHOCK 4 wireless controller isn’t vibrating as expected, the controller's vibration function may be turned off. To turn it back on, select Settings > Devices > Controllers and check the Enable Vibration checkbox.
Power Cycle the Controller: Hold the PlayStation button to turn off the controller and then turn it back on. Sometimes, a simple power cycle can resolve minor issues. Make sure the controller is charged. If it does not show any signs of life, try charging it for 15 minutes.
If your PS4 controller won’t turn on or if it appears to have a very short battery life, it’s either a bad battery issue, or a hardware problem.
If your PS4 controller is not turning on or only works briefly before you need to charge it again, the problem is either a defective battery or a hardware is...
One moment your PS4 DualShock 4 controller is working fine, the next moment it appears completely dead. Fortunately, there's a solution.
If your PS4 controller isn't responding or keeps disconnecting, here are troubleshooting steps to fix PS4 controller problems.
DualShock 4 Not Vibrating. The controller does not vibrate. Potential causes include a faulty battery, faulty motors, the vibration feature is turned off, a general controller malfunction, or a poor wireless connection between the PS4 and controller. View all causes and solutions.
If your DualShock 4 or DualSense controller isn’t connecting to your PS4 or PS5 console, there’s a very simple solution to get it paired.