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  2. How to file a complaint with the CFPB: A step-by-step guide - AOL

    www.aol.com/finance/file-complaint-cfpb-step...

    Here’s how to file a CFPB complaint. ... As a recent example, the CFPB fined fintech company Chime more than $4.5 million for illegally delaying consumer refunds past the promised 14-day timeframe.

  3. Consumer Financial Protection Bureau - Wikipedia

    en.wikipedia.org/wiki/Consumer_Financial...

    The Consumer Financial Protection Bureau (CFPB) is an independent agency of the United States government responsible for consumer protection in the financial sector.CFPB's jurisdiction includes banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, for-profit colleges, and other financial companies operating in the ...

  4. How to pay off a debt in collections

    www.aol.com/finance/pay-off-debt-collections...

    The safest way to pay a debt collector is with a method that provides proof of payment, such as mailing a check with a return receipt or using a secure online payment portal provided by the ...

  5. How to spot debt collection scams: 6 signs to watch out for

    www.aol.com/finance/spot-debt-collection-scams-6...

    Receiving a call, email or letter from a company purporting to be a debt collector can spark alarm. Before disclosing any information, look for these eight signs of a fake debt collection scam. 1 ...

  6. Fair Debt Collection Practices Act - Wikipedia

    en.wikipedia.org/wiki/Fair_Debt_Collection...

    The Fair Debt Collection Practices Act (FDCPA), Pub. L. 95-109; 91 Stat. 874, codified as 15 U.S.C. § 1692 –1692p, approved on September 20, 1977 (and as subsequently amended), is a consumer protection amendment, establishing legal protection from abusive debt collection practices, to the Consumer Credit Protection Act, as Title VIII of that Act.

  7. Wells Fargo cross-selling scandal - Wikipedia

    en.wikipedia.org/wiki/Wells_Fargo_cross-selling...

    The Wells Fargo cross-selling scandal was caused by creation of millions of fraudulent savings and checking accounts on behalf of Wells Fargo clients without their consent or knowledge due to aggressive internal sales goals at Wells Fargo. News of the fraud became widely known in late 2016 after various regulatory bodies, including the Consumer ...

  8. Fair Credit Billing Act - Wikipedia

    en.wikipedia.org/wiki/Fair_Credit_Billing_Act

    The Fair Credit Billing Act (FCBA) is a United States federal law passed during the 93rd United States Congress and enacted on October 28, 1974 as an amendment to the Truth in Lending Act (codified at 15 U.S.C. § 1601 et seq.) and as the third title of the same bill signed into law by President Gerald Ford that also enacted the Equal Credit Opportunity Act.

  9. Consumer Financial Protection Bureau Complaint Site ... - AOL

    www.aol.com/news/2012-10-24-consumer-financial...

    Since it launched last summer, the Consumer Financial Protection Bureau's complaint website has been giving Americans a way to file grievances about a number of money-related issues.