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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. What You Need to Know About Phone Scams - AOL

    www.aol.com/know-phone-scams-180248742.html

    Scammers know how to fake a phone number. Kerskie describes a scam where a client received a spoof call from what he thought was his daughter’s phone. The caller claimed his daughter was in ...

  4. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  5. STIR/SHAKEN - Wikipedia

    en.wikipedia.org/wiki/STIR/SHAKEN

    STIR/SHAKEN, or SHAKEN/STIR, is a suite of protocols and procedures intended to combat caller ID spoofing on public telephone networks.Caller ID spoofing is used by robocallers to mask their identity or to make it appear the call is from a legitimate source, often a nearby phone number with the same area code and exchange, or from well-known agencies like the Internal Revenue Service or ...

  6. Voice phishing - Wikipedia

    en.wikipedia.org/wiki/Voice_phishing

    Voice phishing, or vishing, [1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks.. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer.

  7. Phone fraud - Wikipedia

    en.wikipedia.org/wiki/Phone_fraud

    A variant is a call forwarding scam, where a fraudster tricks a subscriber into call forwarding their number to either a long-distance number or a number at which the fraudster or an accomplice is accepting collect calls. The unsuspecting subscriber then gets a huge long-distance bill for all of these calls.

  8. FCC warns of 50-state scam by fraudsters posing as mortgage ...

    www.aol.com/fcc-warns-50-state-scam-221235739.html

    Callers spoof the caller ID number of the victim's actual lending institution, swindling money from those seeking financial relief. FCC warns of 50-state scam by fraudsters posing as mortgage ...

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.