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  2. Remedy Corporation - Wikipedia

    en.wikipedia.org/wiki/Remedy_Corporation

    Remedy Corporation was a software company that produced the Action Request System and various applications therein. It is one of the biggest and oldest names in ITSM software. [ 1 ] Remedy is now the Service Management Business Unit of BMC Software .

  3. Comparison of issue-tracking systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_issue...

    Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. Unsourced material may be challenged and removed. Find sources: "Comparison of issue-tracking systems" – news · newspapers · books · scholar · JSTOR ( October 2011 ) ( Learn how and when to remove this message )

  4. Comparison of help desk issue tracking software - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_help_desk...

    Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

  5. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  6. Magic Solutions - Wikipedia

    en.wikipedia.org/wiki/Magic_Solutions

    Magic Solutions International, Inc. (known as Magic Solutions) was a company that specialized in help desk automation and asset management software. Based in the East Coast of the United States, the company emerged as an unplanned spin-off from a computer systems integrator, and was later considered one of the East Coast's most successful independent software vendors of the 1990s.

  7. Rational Synergy - Wikipedia

    en.wikipedia.org/wiki/Rational_Synergy

    The system was re-imagined as a platform for building SCM systems running on Unix (Sun Solaris). It was decided that a compiled language such as C++ was not sufficiently flexible, reliable, and productive, and so a new programming language called ACcent was created. ACcent has many features similar to Java, but pre-dates it by five years. It ...

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