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Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further returns. Depending on what the rules are, the manufacturer may send the customer an advance replacement.
A product recall is a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker or seller at risk of legal action. Product recalls are one of a number of corrective actions that can be taken for products that are deemed to be unsafe.
Inter IKEA Systems B.V. is a holding company fully owned by Inter IKEA Holding and thus Interogo Foundation. It is the company that legally owns all of the IKEA brand's intellectual property (logo, word, trademarks, etc.). [14] Inter IKEA Systems is the IKEA franchisor. The company releases guides and manuals of various parts of the IKEA brand.
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The French branch of IKEA went on trial on 22 March 2021, for running an elaborate system to spy on staff members and job applicants by illegally using private detectives and police officers. [17] On 15 June 2021, IKEA France was found guilty of spying and ordered to pay €1.1m in fines and damages for these illegal practices.
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