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In September 2011, Microsoft dropped gold partner Comantra from its Microsoft Partner Network following accusations of involvement in cold-call technical-support scams. [60] However, the ease with which companies that carry out technical support scams can be launched makes it difficult to prevent tech support scams from taking place. [61]
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
Until 1985, subscribers' telephone numbers in Singapore were five and six digits. Five digits were introduced in 1960s, whereas 5-digit and 6-digit phone numbers were introduced in 1960s as fixed lines grew, but in that year, these changed to seven digits as the introduction of new towns arose (Tampines, Jurong East, Bukit Batok, Yishun and Hougang) and a large number of new numbers were required.
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
CCF is different from most products from Microsoft in that it is not an 'out of the box' solution but requires development and configuration to build a working customer solution. The framework allows for a SOA methodology [ 1 ] [ 2 ] [ 3 ] on development on the server and agent desktop side, but this is not mandatory and non-SOA development can ...
Microsoft account logo. A Microsoft account or MSA [1] (previously known as Microsoft Passport, [2].NET Passport, and Windows Live ID) is a single sign-on personal user account for Microsoft customers to log in to consumer [3] [4] Microsoft services (like Outlook.com), devices running on one of Microsoft's current operating systems (e.g. Microsoft Windows computers and tablets, Xbox consoles ...
Microsoft TechNet was a Microsoft web portal and web service for IT professionals. It included a library containing documentation and technical resources for Microsoft products, a learning center providing online training, discussion forums, an evaluation center for downloading trialware, blogs for Microsoft employees and a wiki.