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Face negotiation theory is a theory conceived by Stella Ting-Toomey in 1985, to understand how people from different cultures manage rapport and disagreements. [1] The theory posited "face", or self-image when communicating with others, [1] as a universal phenomenon that pervades across cultures. In conflicts, one's face is threatened; and thus ...
[49] [45] [page needed] Oetzel et al. (2000) defined "facework" as "the communicative strategies one uses to enact self-face and to uphold, support, or challenge another person's face". In terms of interpersonal communication , Facework refers to an individual's identity in a social world and how that identity is created, reinforced, diminished ...
Identity management theory explores the role of face, negotiation, and identity convergence in regard to intercultural communication. IMT seeks to explain how the development of interpersonal relationships is the means by which cultural identities are negotiated. [ 1 ]
The first essay, "On Face-work", discusses the concept of face, which is the positive self-image a person holds when interacting with others. Goffman believes that face "as a sociological construct of interaction is neither inherent in nor a permanent aspect of the person". [ 6 ]
Grounding in communication is a concept proposed by Herbert H. Clark and Susan E. Brennan. It comprises the collection of "mutual knowledge, mutual beliefs, and mutual assumptions" that is essential for communication between two people. [1] Successful grounding in communication requires parties "to coordinate both the content and process".
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Another study found that face-to-face communication is very important in building an effective team environment. [19] Face-to-face contact was key to developing trust. Formal team building sessions with a facilitator led the members to "agree to the relationship" and define how the teams were work.
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