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2. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

3. Master service agreement - Wikipedia

   en.wikipedia.org/wiki/Master_service_agreement

   A master service agreement, sometimes known as a framework agreement, is a contract reached between parties, in which the parties agree to most of the terms that will govern future transactions or future agreements. A master agreement delineates a schedule of lower-level service agreements, permitting the parties to quickly enact future ...

4. Standard form contract - Wikipedia

   en.wikipedia.org/wiki/Standard_form_contract

   A standard form contract (sometimes referred to as a contract of adhesion, a leonine contract, [a] a take-it-or-leave-it contract, or a boilerplate contract) is a contract between two parties, where the terms and conditions of the contract are set by one of the parties, and the other party has little or no ability to negotiate more favorable terms and is thus placed in a "take it or leave it ...

5. Statement of work - Wikipedia

   en.wikipedia.org/wiki/Statement_of_work

   The master service agreement serves as a master contract governing the terms over potentially multiple SOWs. Sometimes it refers to scope of work. For instance, if a project is done on contract, the scope statement included as part of it can be used as the SOW since it also outlines the work of the project in clear and concise terms. [3]

6. End-user license agreement - Wikipedia

   en.wikipedia.org/wiki/End-user_license_agreement

   An end-user license agreement or EULA (/ ˈjuːlə /) is a legal contract between a software supplier and a customer or end-user. The practice of selling licenses to rather than copies of software predates the recognition of software copyright, which has been recognized since the 1970s in the United States. Initially, EULAs were often printed ...

7. Extended warranty - Wikipedia

   en.wikipedia.org/wiki/Extended_warranty

   Extended auto warranty. [edit] All new cars in the United States come with a warranty that cover repairs for a certain period of time and a certain number of miles, such as 3 years and 36,000 miles. An extended warranty provides similar coverage beyond those time or mileage limits. Legally, only the original manufacturer can "extend" a warranty.