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Personal identification number. A personal identification number ( PIN ), PIN code, or sometimes redundantly a PIN number, is a numeric (sometimes alpha-numeric) passcode used in the process of authenticating a user accessing a system. The PIN has been the key to facilitating the private data exchange between different data-processing centers ...
The Telephone Consumer Protection Act of 1991 ( TCPA) was passed by the United States Congress in 1991 and signed into law by President George H. W. Bush as Public Law 102-243. It amended the Communications Act of 1934. The TCPA is codified as 47 U.S.C. § 227.
Customer proprietary network information ( CPNI) is the data collected by telecommunications companies about a consumer's telephone calls. [1] It includes the time, date, duration and destination number of each call, the type of network a consumer subscribes to, and certain other information that appears on the consumer's telephone bill.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Automatic number identification ( ANI) [ 1][ 2] is a feature of a telecommunications network for automatically determining the origination telephone number on toll calls for billing purposes. Automatic number identification was originally created by the American Telephone and Telegraph Company (AT&T) for long distance service in the Bell System ...
Ten-digit dialing. Ten-digit dialing is a telephone dialing procedure in the countries and territories that are members of the North American Numbering Plan (NANP). It is the practice of including the area code of a telephone number when dialing to initiate a telephone call. When necessary, the ten-digit number may be prefixed with the trunk ...
The number of texts sent in the US has gone up over the years as the price has gone down to an average of $0.10 per text sent and received. [ citation needed ] To convince more customers to buy unlimited text messaging plans, some major cellphone providers have increased the price to send and receive text messages from $.15 to $.20 per message.
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