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If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
• Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.
Some apps default to only download a preview or snippet of your emails until an email is opened. Make sure your app is set to download the full contents of your email for offline use. • Limitations for large folders - Folders containing upwards of 1 million or more emails will have issues downloading all the messages.
Outlook 2007 – Follow steps under "Other Email Accounts." Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider."
While all AOL products do work best with the latest version of a browser, basic mail may still work in outdated browsers. Windows XP and newer - Works best with the latest version of Edge, Firefox, Chrome, Safari, and AOL Desktop Gold. Mac OS X and newer - Works best with the latest version of Safari, Firefox, and Chrome.
There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar. • Start typing your contacts in the write mail "to" field. Check your contacts in webmail