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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.
If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app password. If you use a verizon.net email, enter verizon.net server info. Use your full email address as your username.
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If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.
If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.
Cookies are little bits of info stored in your browser to allow websites to load quicker. While this usually makes it faster to access sites, this stored info can cause some sites to have loading errors. Clear your browser's cache to reset your browser back to its previous state. Doing this will wipe out all the little unwanted bits of info ...
• Limitations for large folders - Folders containing upwards of 1 million or more emails will have issues downloading all the messages. To resolve this, move some of the email to a new folder in your account. Use this info to configure your app. Incoming Mail (IMAP) Server • Server - export.imap.aol.com • Port - 993 • Requires SSL - Yes