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The email open rate is a measure primarily used by marketers as an indication of how many people "view" or "open" the commercial electronic mail they send out. [1] It is most commonly expressed as a percentage and calculated by dividing the number of email messages opened by the total number of email messages sent (excluding those that bounced.) [2] [3] [4]
These response events accumulate over time in a database, enabling the email marketing software to report metrics such as open-rate and click-through rate. Email marketing users can view reports on both aggregate response statistics and individual response over time.
The insights provided by consumer response to email marketing help businesses and organizations understand and make use of consumer behavior. [8] Almost half of American Internet users check or send email on a typical day, [9] with emails delivered between 1 am and 5 am local time outperforming those sent at other times in open and click rates ...
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A U.S. National Agricultural Statistics Service statistician explains response rate data at a 2017 briefing to clarify the context of crop production data. In survey research, response rate, also known as completion rate or return rate, is the number of people who answered the survey divided by the number of people in the sample.