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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click the the filter you want to edit. 4. Edit the filter name, rules, or folder. 5. Click Save.
Hotmail: Beneath 'inbox,' find a category called 'folders;' the 'junk' folder should be first. You know how good it feels to clean clutter from your home? The same applies to clutter in your email ...
Open the Spam folder. Select the email. Click Restore to Inbox or Not Spam; Click Ok on the top toolbar to move the message into your inbox. Future messages from this sender will be delivered to the inbox.
On the flip side, junk email can easily make its way past the spam folder filter and into your main email inbox. Sometimes, that spam can contain phishing links and other malicious code.
Open the folder or Inbox where your message is located. 2. Click the box next to the message you want deleted. 3. ... Click the Trash folder. 2. Select the message ...