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Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.
A vector database, vector store or vector search engine is a database that can store vectors (fixed-length lists of numbers) along with other data items. Vector databases typically implement one or more Approximate Nearest Neighbor algorithms, [1] [2] [3] so that one can search the database with a query vector to retrieve the closest matching database records.
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. [1] This database acts as a data warehouse for the organization and also ...
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...
Features. Legend. User Interface: Browser based - executes on a computer server and is accessed via a network using a web browser. desktop - executes on a personal computer. Create/alter table: Yes - can create table, alter its definition and data, and add new rows.
Peregrine Systems, Inc. was an enterprise software company, founded in 1981, that sold enterprise asset management, change management, and ITIL -based IT service management software. Following an accounting scandal and bankruptcy in 2003, Peregrine was acquired by Hewlett-Packard in 2005. [1] Micro Focus which merged with the HP Software ...
Website. www.pervasive.com. Pervasive Software was a company that developed software including database management systems and extract, transform and load tools. Pervasive Data Integrator and Pervasive Data Profiler are integration products, and the Pervasive PSQL relational database management system is its primary data storage product.
Zen supports stand-alone, client-server, peer-to-peer [7] and software-as-a-service (SaaS) [8] architecture. The central architecture of Zen consists of two database engines: (1) the storage engine, known as MicroKernel Database Engine (MKDE) and described as a transactional database engine, and (2) the relational database engine, known as SQL Relational Database Engine (SRDE).