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Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.
Peregrine Systems was founded in 1981 in Irvine, California.The founders and employees were Chris Cole, Gary Story, Ed Beck, Kevin Keyes and Richard Diederich. They started selling Peregrine Network Management System (PNMS) on a Series One computer while developing an MVS version.
This database acts as a data warehouse for the organization and also stores information regarding the relationships among its assets. [2] The CMDB provides a means of understanding the organization's critical assets and their relationships, such as information systems, upstream sources or dependencies of assets, and the downstream targets of ...
The name is a three-letter acronym for DataBase Manager, and can also refer to the family of database engines with APIs and features derived from the original dbm. The dbm library stores arbitrary data by use of a single key (a primary key ) in fixed-size buckets and uses hashing techniques to enable fast retrieval of the data by key.
Microsoft System Center Orchestrator is an automation software tool that allows a user to automate the monitoring and deployment of data center resources. For example, it is capable of automatically deploying new operating systems or can forward alerts previously generated by System Center Operations Manager (SCOM) to an incident ticketing system like Microsoft System Center Service Manager.
Free form database Backpack: Web: Commercial Todo list and calendar Chandler: Linux, OS X, Windows Apache: Free form approach based on Lotus Agenda: ClarisOrganizer: macOS: Commercial organized Events, Tasks, Notes, Contacts Ecco Pro: Windows Freeware organizes information via full power outline and tag assignments. (Tags can contain text ...
Zen supports stand-alone, client-server, peer-to-peer [7] and software-as-a-service (SaaS) [8] architecture. The central architecture of Zen consists of two database engines: (1) the storage engine, known as MicroKernel Database Engine (MKDE) and described as a transactional database engine, and (2) the relational database engine, known as SQL Relational Database Engine (SRDE).
System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2] Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework and ITIL. SCSM has integrated ITIL compliant fulfillment of service requests.