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The Provider Portals are not available during system maintenance weekends, which are typically the second weekend of each month. Regular scheduled availability. Monday – Saturday 6:00 am – 9:00 pm. Sunday 12:00 pm – 9:00 pm. Provider Help Desk.
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Register Now. Need Help? WARNING: This is a government computer system, which may be accessed and used only for authorized business by authorized personnel. Unauthorized access or use of this computer system may subject violators to criminal, civil and/or administrative action.
NC FAST will include a provider self-service component known as the Provider Portal. This portal will be used by providers to enroll in the Subsidized Child Care Assistance program, accept children into their care, update rates for services, and record attendance.
The NC FAST Program is designed to improve the way NCDHHS and county departments of social services conduct business. NC FAST introduces new technological tools and business processes that will enable staff to spend less time performing administrative tasks and more time assisting families.
NCTracks Provider Portal Login. Important Announcement. In accordance with the North Carolina Identity Management (NCID) Citizen Identity Project, NCTracks implemented Multi-Factor Authentication (MFA) updates to NCTracks Portal on Sept. 15, 2024. This change has an updated User Login process.
WARNING: This is a government computer system, which may be accessed and used only for authorized business by authorized personnel.