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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  5. How to stop scammers from coming after your verification ...

    www.aol.com/stop-scammers-coming-verification...

    When you log into your bank, credit card, or other online account (Amazon, your health insurance website, etc.), you might receive a text message or email containing a verification code.

  6. What's a six-digit verification code — and why you should ...

    www.aol.com/whats-six-digit-verification-code...

    For example, you might get a text message or email with a six-digit code that you must enter when you log into your bank account. This extra level of protection keeps scammers and hackers out.

  7. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

  8. Scammers now using verification codes to hijack phone numbers

    www.aol.com/news/scammers-now-using-verification...

    A new scam tries to use your phone number to scam others, ... For premium support please call: 800-290-4726 more ways to reach us. Mail. ... Scammers now using verification codes to hijack phone ...

  9. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links in the email.