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Qualtrics is an American experience management company, with co-headquarters in Seattle, Washington, and Provo, Utah, in the United States. The company was founded in 2002 by Scott M. Smith, Ryan Smith , Jared Smith, and Stuart Orgill.
S. Ryan Smith (born June 28, 1978) is an American billionaire businessman and chairman of Smith Entertainment Group. He is the executive chairman and co-founder of Qualtrics, an experience management company based in Provo, Utah.
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Ben Granger is a “chief workplace psychologist” with a background in behavioral science who works with Qualtrics full-time, and also consults with other Fortune 500 companies to strategize ...
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The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and surveys. Using natural language processing and other patented technology, [ 1 ] the software is used in voice of the customer , customer experience management and customer feedback programs.
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