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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. What are phishing scams trying to do? An explainer - AOL

    www.aol.com/news/what-are-phishing-scams-aol...

    There are thousands of phishing scams launched every day, according to the Federal Trade Commission, raising the risk that you'll become a victim. (Photo: Getty) (Cavan Images via Getty Images)

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  6. Scareware - Wikipedia

    en.wikipedia.org/wiki/Scareware

    Some forms of spyware also qualify as scareware because they change the user's desktop background, install icons in the computer's notification area (under Microsoft Windows), and claiming that some kind of spyware has infected the user's computer and that the scareware application will help to remove the infection.

  7. Browser hijacking - Wikipedia

    en.wikipedia.org/wiki/Browser_hijacking

    Babylon Toolbar is a browser hijacker that will change the browser homepage and set the default search engine to isearch.babylon.com. It is also a form of adware. It displays advertisements, sponsored links, and spurious paid search results. The program will collect search terms from your search queries.

  8. Safety and security features available with AOL Desktop Gold

    help.aol.com/articles/aol-desktop-gold-premium...

    This means that the fraudulent website is blocked for you going forward, as well as for others who use Desktop Gold. Anti-keylogging window disguises what you're typing The random letters, numbers, and characters in the top-right of your screen is the anti-keylogging window that disguises the actual keys you type on your keyboard with randomly ...

  9. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.