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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If a user wishes to stop using a personally identifying username (e.g. their real name or a name connected to it) this request should usually be performed. It should be noted, though, that the rename log will contain a permanent record of the name and that total privacy is only possible by creating a new account. See also m:Right to vanish.
Did you change your name, want a different nickname, or perhaps you entered the wrong profile info when you first created your account? You can update your first name, last name, AOL nickname, and gender in the Personal info section of your account settings and information page to change your identity throughout AOL. 1.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.
To make a request, go to Categories for discussion. Moving a file to a different name; only a few users ("administrators" and "file movers") can do this To make a request, use the template {{Rename media}} (see template for instructions). Changing a username to a different name; only a handful of users ("Stewards and Global renamers") can do this
If you are an administrator, handle the request only if the account it conflicts with is either unused or has very few edits and has not been used recently. If the requested username is too similar to an active account, reply to the requester and accounts-enwiki-l and ask them to choose another username.
An attempt to discuss the username policy and concern with the user, and a request that they change their username should typically be attempted before considering further action. In cases where the violation of policy or the user's intent is clear, or likely created in bad faith, you should exhibit the use of common sense and fair and level ...
The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.