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In March 2022, Samsung announced that they would be collaborating with iFixit to provide a self-repair program and parts store for a range of their electronic devices. [24] iFixit ended their collaboration with Samsung in May 2024, with co-founder Kyle Wiens saying "Samsung does not seem interested in enabling repair at scale." [25]
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
The iPhone 11 Pro and Pro Max continue the strategy of discouraging customers to seek third party repairs while rendering repairs with Apple more costly: repair with non-genuine Apple parts such as batteries or displays can trigger warning messages on the phone instigating the customer to visit a certified technician to replace the respective ...
In August 2019, Apple announced a program where independent repair shops may have the ability to buy official replacement parts for Apple products. Several operators became Authorized under their "IRP" program but many smaller repair operators avoided the option due to legally onerous burdens. [65] [additional citation(s) needed]
Louis Anthony Rossmann (born November 19, 1988) [3] [4] is an American independent electronics technician, YouTuber, and right to repair activist. He is the owner and operator of Rossmann Repair Group in Austin, Texas (formerly New York City), a computer repair shop established in 2007 which specializes in logic board-level repair of MacBooks.
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However, among the top five smartphone brands last year, Apple's shipments fell by 0.9% and Samsung's by 1.4%, while Xiaomi showed the fastest growth with a 15.4% increase in shipments.
[126] iPhones receive low repairability scores, in part due to the difficulty of obtaining genuine parts, and the difficulty undertaking each repair. [127] This has given rise to the right to repair movement, aimed at giving users cheaper options for repairing their phones. Apple has lobbied against right to repair legislation. [128] Multiple ...