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Phrases used by the tech savvy to mean that a problem is caused entirely by the fault of the user include PEBKAC [8] (an acronym for "problem exists between keyboard and chair"), PEBCAK [9] (an alternative, but similar, acronym for "problem exists between chair and keyboard"), POBCAK (a US government/military acronym for "problem occurs between ...
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If a problem is new and/or personnel from this group cannot determine a solution, they are responsible for elevating this issue to the Tier III technical support group. In addition, many companies may specify that certain troubleshooting solutions be performed by this group to help ensure the intricacies of a challenging issue are solved by ...
This article has multiple issues. Please help improve it or discuss these issues on the talk ... Other errors in engineered systems can arise due to human error, ...
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