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It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California. [2] Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. [3] All Webex products are part of the Cisco Systems collaboration portfolio. [4]
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Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)
In July 1999 WebEx Meeting Center was formally released [26] with a 1000-person meeting capacity demonstrated. [27] In September of the same year, ActiveTouch changed its company name to WebEx . In April 1999, Vstream introduced the Netcall product for web conferencing as "a fee-based Internet software utility that lets you send business ...
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The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number. Some of the available options are: Time-of-Day (TOD) routing An example of using TOD routing would be a company with a call center on the east coast and a call center on the west coast.