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  2. Phone etiquette 101: When it’s rude to be on speaker - AOL

    www.aol.com/news/phone-etiquette-101-rude...

    An etiquette expert breaks down all the phone etiquette tips and rules. Or take a call in while at the cash register? Phone etiquette 101: When it’s rude to be on speaker — and when it’s ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  4. Confessions Of A Customer Service Rep: Dishonesty Is ... - AOL

    www.aol.com/news/2012-09-19-confessions-of-a...

    So who is that person on the other end of the line when you call customer service to troubleshoot problems with your cell phone? What's the experience like for him or

  5. Here are 8 do's and don'ts for your cellphone etiquette - AOL

    www.aol.com/news/8-dos-donts-cellphone-etiquette...

    Here are 8 do's and don'ts for your cellphone etiquette. Ruben Salvadori. Updated May 9, 2019 at 4:44 PM. ... Don't be on your phone when you are in class or in meetings (yeah, right!!)

  6. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.

  7. Online chat - Wikipedia

    en.wikipedia.org/wiki/Online_chat

    The term chatiquette (chat etiquette) is a variation of netiquette (Internet etiquette) and describes basic rules of online communication. [ 8 ] [ 9 ] [ 10 ] These conventions or guidelines have been created to avoid misunderstandings and to simplify the communication between users.

  8. Contact AOL customer support

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    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

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    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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