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  2. Service Excellence – Health Care - Wikipedia

    en.wikipedia.org/wiki/Service_Excellence...

    In United States healthcare, service excellence is the ability of the provider to consistently meet and manage patient expectations. Clinical excellence must be the priority for any health care system. [1] However, the best healthcare systems combine professional (clinical) service excellence with outstanding personal service.

  3. Malcolm Baldrige National Quality Award - Wikipedia

    en.wikipedia.org/wiki/Malcolm_Baldrige_National...

    The Baldrige Excellence Framework has three parts: the Criteria for Performance Excellence, core values and concepts, and scoring guidelines. The framework serves two main purposes: (1) to help organizations assess their improvement efforts, diagnose their overall performance management system, and identify their strengths and opportunities for improvement and (2) to identify Baldrige Award ...

  4. Donabedian model - Wikipedia

    en.wikipedia.org/wiki/Donabedian_model

    Donabedian developed his quality of care framework to be flexible enough for application in diverse healthcare settings and among various levels within a delivery system. At its most basic level, the framework can be used to modify structures and processes within a healthcare delivery unit, such as a small group practice or ambulatory care ...

  5. Clinical governance - Wikipedia

    en.wikipedia.org/wiki/Clinical_governance

    Clinical governance is a systematic approach to maintaining and improving the quality of patient care within the National Health Service (NHS) and private sector health care. Clinical governance became important in health care after the Bristol heart scandal in 1995, during which an anaesthetist, Dr Stephen Bolsin , exposed the high mortality ...

  6. Health care quality - Wikipedia

    en.wikipedia.org/wiki/Health_care_quality

    The Donabedian model is a common framework for assessing health care quality and identifies three domains in which health care quality can be assessed: structure, process, and outcomes. [14] All three domains are tightly linked and build on each other. Improvements in structure and process are often observed in outcomes.

  7. I'm vegan, but the rest of my family isn't. We're ... - AOL

    www.aol.com/im-vegan-rest-family-isnt-114802113.html

    Sweet meets savory in Trader Joe's seasonal peppermint-crunch popcorn, which mixes dark- and white-chocolate-coated kernels tossed in crushed candy canes.

  8. Magnet Recognition Program - Wikipedia

    en.wikipedia.org/wiki/Magnet_Recognition_Program

    In December 1990, the American Nurses Association Board of Directors approved the creation of the Magnet Hospital Recognition Program for Excellence in Nursing Services. . The program was based on an earlier study by the American Academy of Nursing which identified 14 characteristics of healthcare organizations that excelled in recruitment and retention of registered nu

  9. What College Football Playoff games are today? Breaking down ...

    www.aol.com/college-football-playoff-games-today...

    The College Football Playoff got underway Friday but the main course is spread out through Saturday. Three first-round games will be played across three separate campus sites from State College ...