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I have been trying for MONTHS to play the Sims 4. Everything was completely fine until the Infants update and the switch from origin > EA (terrible switch) I accepted the prompt to move to EA, back in March. Every time I open the EA app, it will either do one of the filling… it tells me “things are...
Run (Windows key + R) > %AppData% > Up one level from "Roaming" > Local > Delete anything EA related / Electronic Arts. Run EA App as Administrator. The real culprit seems to be files in the Log folder in ProgramData, which requires the EA Background service process to be killed in order to delete.
@roberta591 It doesn't say that I don't own it just that its not installed I've tried to repair the app and the game and neither worked when I re-download the packs/kits and clear the cache they no longer show up as installed I've cleared the cache without downloading the packs and the same result I've restarted the game and the app and nothing has worked, Thank you though
If that doesn't help, use Piriform's CCleaner (the free version is fine) to remove all traces of Sims 4 except for the user folder , the one in Documents > Electronic Arts. This folder contains your saves and other user data. The rest can be deleted; the App will download everything else again. I don't work for EA.
make sure the game isn’t installed, go to downloads on the ea app in the settings and you can change where the download will go and you can make a new folder. when you go to install it, it will also ask for the download location and make sure it’s on that new folder. Reply. 2. + XP. Prev.
When I try to download a game on the EA desktop app, I get one of two things. Either the download button is greyed out and it says "Loading...". Or when I can actually click the download button, the download says it has started at the bottom, but it just gets stuck on calculating time. The download doesn't show up on the download manager either.
Open the EA App on your computer. Find The Sims 4 in your game library. Click on the game advance settings (3 dot icon) above the play button. Select "View Properties". In the "Advanced launch options" box, type "-dx11" Click "Save" to apply the changes. Steam: Open Steam and go to your library. Right-click on The Sims 4 and select "Properties".
After being stuck on the preparing bar for 15 minutes, I tried clearing the cache, making space on my pc, restating my computer and the ea app, and trying to run it as an admin. Right now, I’m going on 3 hours of it saying preparing and nothing as happened. The Sims 4 (plus some add ons for the game) is the only thing I have.
In Origin rightclick the game and select Move. For the EA App you will need to uninstall the game and when reinstalling specify the new path. Remember to first create a folder where you like the game to be. For user files you would need to use a symbolic link which can cause problems if you ever by mistake start the game without the external ...
If you are able, make a steam account or go to your steam account. COMPLETELY uninstall the Sims 4 from EA app if you haven't. Go to the steam store page and find the Sims 4, download it. It's free now! Then you need to click play and link your steam and EA accounts. Once this is done, close out of Sims 4, go to the EA app and download your DLC ...