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Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
Churn rate (also known as attrition rate, turnover, customer turnover, or customer defection) [1] [2] [3] is a measure of the proportion of individuals or items moving out of a group over a specific period.
Sector Group Ratna status; 1 Agriculture Insurance Company of India: 2002 Ministry of Finance: New Delhi: Services Insurance Services 2 AI Engineering Services: 2006 Ministry of Civil Aviation: New Delhi: Services Aircraft Maintenance 3 Airline Allied Services Limited: 1996 Ministry of Civil Aviation: New Delhi: Services Transport Services 4 ...
The Central Civil Services (CCS) encompass the various Civil Services of India that are exclusively under the jurisdiction of the Government of India.This is in contrast to the All India Services, which are common to both the central and state governments, or the state civil services, which fall under the purview of individual states.
Intelligence services are always concerned when debriefing defectors with the possibility of a fake defection. Entire militaries can defect and choose not to follow orders from a state's leaders. During the Arab Spring protests, militaries in Egypt and Tunisia refused orders to fire upon protesters or use other methods to disperse them.
The main function of the consumer court is to offer redress to consumers and to maintain seller's orientation toward fairly treating the consumer and respecting their rights. Approaching a consumer court is cheap as plaintiffs can represent themselves without a lawyer and are only required to pay a nominal fee of 100 Indian rupees. [3]
The Anti-Defection law, or the 52nd Amendment to the Indian Constitution is a constitutional amendment limiting the ability of politicians to switch parties in parliament. . The Constitution was amended to prevent elected MLAs and MPs from changing parti