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  2. Operations, administration, and management - Wikipedia

    en.wikipedia.org/wiki/Operations,_administration...

    In particular, Ethernet operations, administration and maintenance (EOAM) is the protocol for installing, monitoring and troubleshooting Ethernet metropolitan area network (MANs) and Ethernet WANs. The OAM features covered by this protocol are discovery, link monitoring, remote fault detection and remote loopback .

  3. Category:System administration - Wikipedia

    en.wikipedia.org/wiki/Category:System_administration

    S. SAF-TE; SAGE-AU; Sar (Unix) Scalyr; ScienceLogic; SCSI Enclosure Services; Sensorsd; Service pack; Simple Network Management Protocol; Software deployment ...

  4. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    The subject matter of system administration includes computer systems and the ways people use them in an organization. This entails a knowledge of operating systems and applications , as well as hardware and software troubleshooting , but also knowledge of the purposes for which people in the organization use the computers.

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  6. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    During system development, CM allows program management to track requirements throughout the life-cycle through acceptance and operations and maintenance. As changes inevitably occur in the requirements and design, they must be approved and documented, creating an accurate record of the system status.

  7. Office management - Wikipedia

    en.wikipedia.org/wiki/Office_management

    Office management is thus a part of the overall administration of business and since the elements of management are forecasting and planning, organizing, command, control and coordination, the office is a part of the total management function.

  8. Systems management - Wikipedia

    en.wikipedia.org/wiki/Systems_management

    Systems management is enterprise-wide administration of distributed systems including (and commonly in practice) computer systems. [citation needed] Systems management is strongly influenced by network management initiatives in telecommunications. The application performance management (APM) technologies are now a subset of Systems management ...

  9. Management system - Wikipedia

    en.wikipedia.org/wiki/Management_system

    A management system is a set of policies, processes and procedures used by an organization to ensure that it can fulfill the tasks required to achieve its objectives. [1] These objectives cover many aspects of the organization's operations (including product quality, worker management, safe operation, client relationships, regulatory ...